Privacy Policy

Effective Date: August 1, 2025

UrbanTutors.pro (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.urbantutors.pro or use our services.

1. Consent

By using urbantutors.pro, you consent to the collection, storage, use, and sharing of your personal and non-personal information in accordance with this policy.

2. Information Collected

(a) Personal Data:

• Tutors/Tutors Bureau: Name, Email, Phone No, Password, Location, Gender, Photos, ID, and possibly bank/NEFT details for payouts.
• Students/Parents/Visitors: Name, Email, Phone No, Interests, ID, Location, etc. This information may be shared with tutors to facilitate contact.
• Payment Info: Collected via third-party gateways. Urban Tutors does not store card details themselves.

(b) Non-Personal Data:

• Device/browser info, IP address, referring URLs, and session data for site analytics and performance improvement.
• Use of cookies and server logs to support navigation, session state, and usage tracking.

3. Purpose of Collection & Use

• Service Delivery: Enable registration, connect users, process payments, and provide support and marketing (if opted-in).
• Performance & Analytics: Understand user behavior, improve site performance, and support trend analysis.
• Legal & Security Compliance: Respond to legal requests and secure the platform.

4. Disclosure & Sharing

• Shared with third-party service providers (e.g., analytics, hosting, payment processors) bound by confidentiality agreements.
• Required to disclose information to comply with legal obligations, in case of mergers or acquisitions, or to enforce security policies.
• Urban Tutors does not sell personal data.

5. Data Retention

Data is retained as needed to provide services, fulfill legal obligations, or resolve disputes. Even after account deletion, some data may remain for audit or fraud prevention purposes.

6. Security Measures

Industry-standard practices like encryption and secure servers are in place, though no system is completely foolproof.

7. Rights, User Controls & Policy Changes

Foreign Users may have rights under laws like CCPA to access, delete, and opt-out of data selling.

Children’s Privacy: Under-18 users are not allowed. If data of minors is submitted, guardians can request deletion via support@urbantutors.pro or info@urbantutors.pro.

The policy may be updated from time to time, and changes will be posted on the site with an updated effective date. Continued use implies acceptance of those changes.

8. Contact Us

• Email: info@urbantutors.pro
• Email (Support): support@urbantutors.pro
• Website: www.urbantutors.pro

App Access Instructions

(For Admin)

• The user enters their identifier, such as a Phone Number: 1234567893
• The user inputs their OTP – 123456 associated with their account.

(For Tutors)

• The user enters their identifier, such as a Phone Number: 1234567890
• The user inputs their OTP – 123456 associated with their account.

(For Student/Parent)

• The user enters their identifier, such as a Phone Number: 1234567891
• The user inputs their OTP – 123456 associated with their account.